Our white-glove support provides personalized, high-touch assistance to help you manage your most critical needs. From expert guidance to round-the-clock availability, we ensure your seamless and stress-free experience.
Peace of Mind Services
Explore Our Services
ShipmentProtect
With package theft on the rise, ShipmentProtect keeps your purchases safe from theft, loss, and damage. Shop worry-free while we handle the customer service so you don’t have to. In most cases, if we can’t secure your refund, we will cover the cost.
No More Runaround, Just Results
Problem
A customer’s package was lost in transit, and after days of being redirected between the shipping company and the retailer, they were frustrated and exhausted.
Solution
Our white glove service stepped in, handling all communication with the shipping company and retailer, navigating the bureaucracy, and securing a replacement for the customer. No more back-and-forth; we handled every detail so they didn’t have to lift a finger.
Stress-Free Claims, Peace of Mind
Problem
A customer was overwhelmed by the stress of dealing with multiple lost packages, struggling to file claims and get refunds. They felt powerless and anxious as they couldn’t resolve the issue on their own.
Solution
We took over the entire process, handling all the paperwork and claims. From filing the requests to following up, we ensured they received their refund without hassle, restoring peace of mind and eliminating the burden of managing it themselves.